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Privacy policy and cookies
Sabores ao Bento

Privacy policy and cookies

Sabores ao Bento recognizes the importance of protecting your personal data, whatever its nature and values, above all, honesty and transparency so that it is possible to build a solid and lasting relationship with customers based on trust and mutual benefit. Thus, and with the entry into force of the European Union's General Data Protection Regulation (EU 2016/679), we have developed a set of security measures aimed at protecting your data.

 

 This Privacy Policy aims to explain the policy of treatment of personal data of Sabores ao Bento, since when browsing our website and filling out the contact form you will have to accept our data privacy policy.

 

However, if you have any questions regarding this Policy you can contact us through the following e-mail address: chef@saboresaobento.pt or by letter addressed to: Sabores ao Bento, Rua Principal nº 225, Aveiro, 3840-326 Ponte de Vagos, Portugal.

 

IDENTIFICATION OF THE COMPANY

 

1.1 This website and corresponding Privacy Policy are managed by Sabores ao Bento, Rua Principal nº 225, Aveiro, 3840-326 Ponte de Vagos, Portugal.

 

1.2 By browsing our site you are consenting to the terms described in this Privacy Policy.

 

 


1. OUR PRINCIPLES

 

 

1.1 Respect for customer's wishes

 

We respect the privacy and security of your personal data, so we ensure the respect of the customer's will and its autonomous, free and uncomplicated management of your privacy preferences. Thus, and if you disagree with any point mentioned in this Policy, you may at any time oppose it by contacting us through the following email address: chef@saboresaobento.pt or by letter addressed to Sabores ao Bento, Rua Principal No. 225, Aveiro, 3840-326 Ponte de Vagos, Portugal.

 

We will do everything possible to satisfy your wishes and respect your concerns.

 

1.2. good practices

 

Sabores ao Bento as the personal data controller determines the purposes and means by which your personal data is processed including all applicable security measures. We ensure that your personal data is processed in a correct and lawful manner and in accordance with good practice.

 

1.3 Strict necessity

 

When processing data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be kept to a minimum so as not to exceed the original purpose for which they were collected and/or processed.

 

2. COLLECTION AND PROCESSING OF PERSONAL DATA

 

2.1. The personal data collected and processed by Sabores ao Bento, are only those that you voluntarily, expressly and unequivocally, put in the form on this website, or contact us via e-mail, telephone or social networks.

 

2.2. The personal data collected are: name, age, gender, e-mail, cell phone number. The content of communication and information you have public on social networks.

 

 

3. PURPOSE OF PROCESSING PERSONAL DATA

 

3.1. Your personal data is collected and processed by Sabores ao Bento, only for purposes strictly linked to the use of this site, the services associated with it and the sale of products, conducting management and improvement of the Loyalty Program, direct marketing and customer support management.

 

 

 

3.2 Sabores ao Bento always seeks to maintain the relationship with its customer and provide you with the proper benefits, information and relevant content related to our brand. Your data will only be processed for these specified, explicit and legitimate purposes and will not be further processed in a manner incompatible with them. The data collected and processed are adequate, relevant and not excessive in relation to these purposes.

 

 

 

3.3 However, your personal data may also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes:

 

(a) when you subscribe to the newsletter, we collect your email address for the purpose of offering you this service;

 

b) when you browse our site, we collect cookies. Depending on your management of Cookies on our site and your interaction with us we use some information collected by Cookies in order to ensure the proper functioning of the site, highlighting the appropriate display of content, remind you of your registration, adjust your screen resolution, to improve our offers, among others. This information includes registration data, location data, session length, products you have selected, your equipment, your browser and your IP address.

 

c) When you browse our website and subsequently visit platforms where advertising format exists (social networks, google and other partners of these networks) you may be impacted by ads from our brand. We will also use the data to reach new potential customers who may be interested in our products.

 

3.4 When we collect data, we indicate the required fields with asterisks when the data in question is necessary to:

 

- Contact you after filling out the contact form;

 

- Provide you with the service you have requested (for example by providing you with a newsletter).

 

 4. WHO PROCESSES YOUR PERSONAL DATA

 

4.1 For organizational purposes and to be able to offer you the best possible service, Sabores ao Bento works together with some entities outside its organization that will process the personal data of the users of this site. This data sharing is strictly for the performance of the services provided by Sabores ao Bento.

 

4.2 These external entities include technology and digital service providers, digital marketing platforms, among others. The aforementioned external entities were chosen by Sabores ao Bento due to their experience in data processing, the guarantees of compliance with applicable laws and regulations, as well as the technical security measures adopted by them in relation to the processing of personal data.

 

4.3 These external entities will always act in accordance with the instructions provided by Sabores ao Bento and only for the purposes strictly necessary for their function. Your personal data will be shared with these entities for the purpose of:

 

- Provision of services

 

 4.4 In addition to the situations provided above, your data may be shared with third parties in order to:

 

- Comply with applicable laws;

 

- Respond to judicial and governmental inquiries;

 

- Comply with valid legal process;

 

- Protect the rights or property of Sabores ao Bento.

  

 

5. CONSENT

 

Respect for the customer's wishes is one of Sabores ao Bento's main concerns when it comes to processing your personal data. However, we do not want to affect the relationship we have with you or fall short of your expectations. Thus, we considered that if you have maintained a relationship with us in the last 2 years, it was not necessary to request consent. Nevertheless, if you disagree, you may at any time object by writing to us at chef@saboresaobento.pt.

 

6. YOUR RIGHTS

 

6.1 To exercise your right of access, rectification, erasure, forgetting or blocking of your personal data you can send a written communication to the following email address: chef@saboresaobento.pt or by letter addressed to Sabores ao Bento, Rua Principal nº 225, Aveiro, 3840-326 Ponte de Vagos, Portugal.

 

6.2 If you wish to stop receiving direct marketing communications, you may at any time exercise your right to object to the processing of your personal data. You may also do so by sending an email message to the email address chef@saboresaobento.pt or by letter addressed to: Sabores ao Bento, Rua Principal nº 225, Aveiro, 3840-326 Ponte de Vagos, Portugal.

 

7. SECURITY

 

7.1 Sabores ao Bento uses appropriate security measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, and against any other form of unlawful processing. In addition, we contractually require trusted third parties who handle your personal data on our behalf to do the same.

 

7.2 However, Sabores ao Bento cannot guarantee that the security measures adopted for the protection of this site and for the transmission of data and information through this site will prevent or exclude any risk of unauthorized access or loss of data. Thus, we advise that your computer is equipped with software devices that protect it in transmitting and receiving data (such as updated antivirus systems), and that your browser takes the appropriate measures to ensure security in data transmission (such as firewall and anti-spam filters).

 

 

8. RETENTION PERIOD AND PROCESSING

 

8.1. Your data will be kept by Sabores ao Bento for the purposes described herein for as long as necessary for the aforementioned purposes, unless the personal data in question are necessary to prove compliance with obligations, until the expiration of the corresponding rights, or if there is a longer period of data retention imposed by law.

 

8.2 When your personal data is no longer required, it will be removed from our systems and records or kept in anonymous form so that you cannot be identified from them.

 

 


COOKIES POLICY

 

1. What are Cookies?

 

"Cookies" are small text files that are stored on your device (computer, tablet, cell phone, etc.) via your internet browser ("browser") and are commonly used to retain information from your website visit between multiple sessions (example: preferences, pages visited, etc.).

 

Cookies are used by most websites with the ultimate goal of improving the user experience.

 

 

2. WHAT DO WE USE COOKIES FOR ON THIS SITE?

 

In addition to improving your experience, cookies also allow us to improve the site, using estimates about usage numbers and patterns, tailoring the site to individual user interests, speeding up searches.

 

3. Who uses the information stored in the cookies?

 

The information stored in the cookies on our site is used exclusively by us, and there may be "third party cookies" identified below that are used and managed by external entities to provide services requested by us for overall improvement of services and browsing experience on the site. The main services for which these "third-party cookies" are used are obtaining access statistics and guaranteeing the payment transactions carried out.

 

  

4. Is it possible to prevent the use of cookies on this page?

 

If you do not want cookies to be used on this website, you can disable the use of cookies in your browser and then delete the cookies stored in your browser associated with this website. You can also restrict, block or delete cookies from this site at any time by setting your browser to do so. In the "Help" section of your browser you will find more details on how to do this.

 

 

5. What kind of cookies are there?

 

There are two groups of cookies that can be used:

Permanent cookies: these are cookies that are stored in the browser of your access equipment (PC, mobile and tablet) and are used every time you visit our website more than once. They are generally used to target navigation to the user's interests, allowing us to provide a more personalized service.

 

 Session cookies: these are temporary cookies that remain in your browser's cookie file until you leave the site. The information obtained by these cookies is used to analyze web traffic patterns, allowing us to identify problems and provide a better browsing experience.

 

 

 

6. What kind of Cookies are used on this website?

 

- Functional Cookies: allow you to navigate the site and use the applications and services that Sabores ao Bento provides, such as accessing secure areas of the site. Without these cookies some of the services can be provided.

- Performance and analysis cookies: they allow an easy and individualized navigation, since they save the user's preferences regarding the use of the site, so that it is not necessary to reconfigure each visit. They also allow aggregate data to be obtained for statistical analysis and site improvement.

 

- Advertising Cookies: these enable advertising to be directed according to the interests of each user, by collecting internet browsing habits. In this way, the advertising provided will correspond to your needs.

 

Some Cookies used on the site will be automatically deleted from your device when you close your browser session (so-called "session cookies"). Other types of Cookies will remain on your computer and make it possible to identify you the next time you visit the website (so-called "permanent Cookies").

 

How can you block the use of Cookies?

 

Your browser allows you to manage cookies in the configuration options, and you can even block all cookies from Sabores ao Bento. However, blocking Cookies may affect your user experience.

 

We provide links to the information pages that allow you to configure your browser:

 

- Internet Explorer™: http://windows.microsoft.com/pt-pt/windows-vista/block-or-allow-cookies

- Safari™: http://www.apple.com/support/?path=safari/3.0/pt/9277.html

- Chrome™: https://support.google.com/chrome/answer/95647?hl=pt&hlrm=en

- Firefox™: http://support.mozilla.org/fr/kb/activer%20et%20d%c3%a9sactiver%20les%20cookies

- Opera™: http://help.opera.com/windows/10.20/pt/cookies.html

 

7. Who uses the information stored in the cookies?

 

The information stored in the cookies on our website is used exclusively by us, and there may be "third party cookies" that are used and managed by external entities to provide services requested by us for overall improvement of the services and browsing experience on the website. The main services for which these "third-party cookies" are used are obtaining access statistics and ensuring the payment transactions performed.

 

 

8. Updating of cookie policy

 

 Sabores ao Bento may change this cookies policy in accordance with legal or regulatory requirements or adapt this policy to new instructions provided by law.

 

More information about cookies can be found at this link:

 

www.allaboutcookies.org

 

How to contact us

 

If you have general questions about the Site or the information we collect about you and how we use it, please contact us at chef@saboresaobento.pt.